Computer repair & IT support in North Norfolk
Slow computer, patchy Wi-Fi, email trouble or a new business to get online? I'll sort it out, explain it in plain English and tell you the price up front.
For your home
For families, home workers and anyone who'd just like their technology to behave.
For your business
For sole traders, shops and small teams who want reliable IT without big contracts.
Popular jobs
You'll know the price before anything is done. Larger jobs get a written quote first.
Remote. Updates, start-up clean-up, security check and a plain-English report.
Set up, updated and your files and email moved across from the old one.
Remove unwanted software, reset browsers and check your accounts are safe.
On-site visit including up to an hour fixing weak signal or dropouts.
hello@yourbusiness.co.uk forwarded to your Gmail, with replies from the new address.
Mailboxes, Outlook, Teams and OneDrive set up and secured. Licences from £5/user/month.
MFA turned on, recovery details checked and risky sign-ins reviewed.
Shared vaults for your team, passwords moved in and staff shown how to use it.
Services
Slow, broken or virus-ridden laptops and PCs fixed.
Find out more about Computer RepairRemote and on-site help with Wi-Fi, printers, email and more.
Find out more about IT SupportMicrosoft 365, devices, file sharing and networks.
Find out more about Business IT SetupA proper email address for your business, from £20.
Find out more about Business EmailMFA, account checks and password managers.
Find out more about Security & PasswordsOld computers, phones and tech collected free, data wiped.
Find out more about Free E-waste CollectionBackups, file recovery and secure disposal.
Find out more about Backup & DataDescribe the problem and I'll tell you whether it's a quick remote fix, a visit, or something better handled another way.
Ask a questionHow it works
Send a message or call. A short description is plenty, and there's no need for technical terms.
I'll suggest the best fix, whether it can be done remotely, and what it will cost.
Remotely over a secure connection, or in person at your home or business.
You'll get simple notes on what was done and tips to stop it happening again.
About me
I'm Josh Kimble. I've spent more than four years supporting businesses, schools and individuals across Norfolk, with everything from Microsoft 365 and networks to printers and passwords.
Eastern Coastal Technologies is just me, so the person you message is the person who turns up and fixes it. No call centre, no ticket numbers, no upselling.
IT help is too often sold as big contracts and bigger packages. I'd rather understand the actual problem, explain your options honestly and fix it in the simplest sensible way, often using what you already have.
Where I work
Home visits and business call-outs anywhere in North Norfolk and north of Norwich. Software, email and account problems can usually be fixed remotely, wherever you are.
No. Most people get in touch about a single problem and pay for that job only. Monthly care plans are there if you want them, but they're optional and can be cancelled.
Yes. Fixed-price jobs are listed on the pricing page. For anything else I'll explain the likely cost before any substantial chargeable work begins.
Yes. Many problems with software, email and accounts can be fixed remotely over a secure screen-share, which is quicker and cheaper. I'll visit in person when the job needs hands-on work.
Anywhere in North Norfolk and north of Norwich, including Cromer, Sheringham, Holt, North Walsham, Aylsham, Mundesley and the villages in between. See all areas. Remote support is available anywhere in the UK.
Absolutely. You don't need to know what's wrong or use any technical words. Just describe what's happening and I'll explain everything in plain English, at your pace.
A short description is enough. I'll reply with the most sensible next step and what it's likely to cost, with no hard sell.