Pricing

Clear prices, agreed before I start

Hourly rates for anything, fixed prices for common jobs, and optional monthly plans. No call-out fees for remote help and no contracts.

Hourly rates

£30/hr

Remote support

Secure screen-share, anywhere in the UK

£45/hr

On-site support

At your home or business in North Norfolk

£60/hr

Urgent evenings & weekends

When it really can't wait

Minimum charge one hour for hourly work. A small travel charge may apply to visits further out, and I'll tell you before booking.

Fixed prices

Popular jobs

At home

Computer health check & tune-up

£40

Remote. Updates, start-up clean-up, security check and a plain-English report.

New laptop or PC setup

£60

Set up, updated and your files and email moved across from the old one.

Virus & pop-up clean-up

£45

Remove unwanted software, reset browsers and check your accounts are safe.

Wi-Fi fix or router setup

£55

On-site visit including up to an hour fixing weak signal or dropouts.

Printer setup

£30

Remote, or £45 on-site. Printing and scanning working on every device.

For business

Business email address

£20 + £1/month

hello@yourbusiness.co.uk forwarded to your Gmail, with replies from the new address.

Microsoft 365 setup

from £99

Mailboxes, Outlook, Teams and OneDrive set up and secured. Licences from £5/user/month.

Account security check

£45

MFA turned on, recovery details checked and risky sign-ins reviewed.

Password manager setup

from £99

Shared vaults for your team, passwords moved in and staff shown how to use it.

Simple business website

£100 + £2/month

A clean one-page site on your own domain, hosted and maintained.

Optional

Monthly care plans

For businesses that want regular check-ins and included support hours. Cancel any time.

Basic Care

£49/month

A monthly check-in to keep things healthy.

  • 30-minute monthly remote check-in
  • Priority over ad-hoc jobs
  • Basic device and security review
  • Extra help at £30/hour
Ask about Basic Care

Priority Care

£199/month

More hours and faster responses for busier businesses.

  • 3 hours of support included each month
  • Faster response target
  • Monthly maintenance and checks
  • Security and backup review
Ask about Priority Care

Email, domains & websites

ServiceSetupOngoing
Email forwarding to your existing Gmail£20£1/month
Separate hosted mailbox£40£3/month
Microsoft 365 Business Basicfrom £99from £5/user/month
Microsoft 365 Business Standardfrom £99from £11/user/month
New business domainfrom £30renewal varies
Simple static website£100£2/month hosting

Password managers

ServicePrice
Personal or family setupfrom £49
Small business setupfrom £99
Migration and policy setupfrom £149
Ongoing supportfrom £25/month

Prices don't include third-party licences, hardware, domains or software subscriptions unless stated. Larger jobs get a fixed written quote before work starts.

Not sure what it'll cost?

Tell me what's happening, how many devices or people are involved and whether you need a visit. I'll reply with a simple plan and estimate.

Get help