Slow or freezing
Takes ages to start, programs hang, fans roaring. Usually fixable with a clean-up, updates or an inexpensive upgrade.
Laptops · Desktops · Home visits
Computer & laptop repair in North Norfolk
Slow, broken or playing up? I'll find out what's wrong, tell you what it'll cost to fix and whether it's worth it, then sort it remotely or in person.
Common computer problems I fix
Viruses, pop-ups & scams
Unwanted programs removed, browsers reset and your accounts checked, especially after a suspicious call or click.
Won't start or keeps crashing
Start-up errors, blue screens and update loops diagnosed, with your files protected first.
Lost files & failing drives
Files recovered from working drives and backups, and honest advice if specialist recovery is needed.
Upgrades
A solid-state drive or more memory can make an older computer feel new for a fraction of the cost of replacing it.
New computer setup
Your new laptop set up properly, with files, email and passwords moved across from the old one.
How a repair works
Diagnose, quote, fix
Tell me the symptoms
What's happening, any error messages, and when it started.
Diagnosis and a clear price
Remotely if it will switch on, otherwise in person. You'll know the cost before I go further.
Fixed and checked
Repaired, updated and tested, with your files safe and simple notes on what was done.
Fixed-price repairs
Computer health check & tune-up
£40Remote. Updates, start-up clean-up, security check and a plain-English report.
New laptop or PC setup
£60Set up, updated and your files and email moved across from the old one.
Virus & pop-up clean-up
£45Remove unwanted software, reset browsers and check your accounts are safe.
Parts are quoted separately before ordering. Urgent evening/weekend help from £60/hour.
Local
Computer repair near you
Home and business visits across North Norfolk and north of Norwich.
Repair questions
Do you repair laptops and desktops?
Yes, Windows laptops and desktops, plus help with Macs, tablets and phones. I diagnose the problem first and explain the options and cost before doing any chargeable work.
Can you fix my computer remotely?
Many software problems, such as slowness, pop-ups, email and updates, can be fixed remotely over a secure connection for £30/hour. If it won't start or needs hardware work, I'll visit or collect it.
What if it needs a new part?
I'll tell you what's needed and quote for the part before ordering anything. If the repair isn't worth it compared with a replacement, I'll say so honestly.
Will I lose my files?
Protecting your files comes first. Before any major work I'll check what's important and make sure it's backed up where possible.
Which areas do you cover?
Anywhere in North Norfolk and north of Norwich, including Cromer, Sheringham, Holt, North Walsham, Aylsham, Mundesley, Fakenham, Wells-next-the-Sea and the villages in between.
Related services
Computer playing up?
Describe what's happening and I'll tell you the likely fix and cost, usually before you need to book anything.