Slow or playing-up computers
Tune-ups, updates, start-up problems, full disks and computers that take an age to do anything.
For your home
Friendly computer help at home, without the jargon
Whether it's a slow laptop, patchy Wi-Fi or a worrying email, I'll fix it, explain what happened and make sure it's less likely to happen again.
Get help at homeRemote £30/hr · Visits £45/hr
Things I help with every day
Wi-Fi that drops out
Weak signal upstairs, dead spots in the garden office, new routers and mesh systems set up properly.
Scams, viruses and pop-ups
Clean-ups after a suspicious click, safer settings, and help if an account may have been taken over.
Printers and new gadgets
Printers, scanners, smart TVs, new phones and tablets, set up and connected to everything else.
Email and passwords
Email that's stopped working, forgotten passwords, account recovery and setting up a password manager.
Photos and important files
Backing up precious photos and documents, and moving everything safely to a new computer.
Fixed prices
Popular home jobs
Know the cost before I start. Anything not listed is charged at £30/hour remote or £45/hour on-site, and I'll always estimate it first.
Computer health check & tune-up
£40Remote. Updates, start-up clean-up, security check and a plain-English report.
New laptop or PC setup
£60Set up, updated and your files and email moved across from the old one.
Virus & pop-up clean-up
£45Remove unwanted software, reset browsers and check your accounts are safe.
Wi-Fi fix or router setup
£55On-site visit including up to an hour fixing weak signal or dropouts.
Printer setup
£30Remote, or £45 on-site. Printing and scanning working on every device.
Urgent evening and weekend help from £60/hour. A small travel charge may apply to visits further out.
Why people choose me
Help you can trust in your home
- The same friendly person every time: me, Josh.
- Honest advice, including when a repair isn't worth it.
- Clear prices agreed before any work starts.
- No pressure to buy anything you don't need.
- Simple written notes so you know what was done.
Questions
I'm not very good with computers. Is that OK?
Of course. Most people I help just want things to work. I'll go at your pace, avoid jargon and can write down simple steps for you to keep.
Can you come to my house?
Yes. On-site visits are £45/hour across North Norfolk. Many problems can also be fixed remotely, which is cheaper at £30/hour.
How does remote help work?
I'll talk you through installing a secure screen-sharing app, then I can see and fix the problem while you watch. You stay in control and can end the session at any time.
Should I repair my old computer or buy a new one?
I'll give you an honest answer. Sometimes a tune-up or a cheap upgrade gives an old machine years more life. If it really is time to replace it, I can recommend something sensible and set it up for you.
What's playing up?
Tell me what's happening in your own words. I'll reply with what I think the problem is and how much it's likely to cost.